Peter Schuster, trading as Schuster Art (Peter, we, us or our), respects your privacy and handles personal information responsibly. This Privacy Policy explains what personal information we collect, how and why we use it, when we may disclose it, how we protect it and how you can contact us about it.
This policy applies to information collected through this website, our contact and subscription forms, purchases, commissioned artwork enquiries, exhibitions, events, email, telephone, social media and other dealings with us.
Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to us, we will handle personal information in accordance with them. We also aim to follow these practices as a matter of good business practice where the legislation does not strictly apply.
The personal information we collect depends on how you deal with us and may include:
We do not intentionally collect payment card details directly through the Website. Payments may be processed by a third-party payment provider under its own privacy terms.
We generally collect personal information directly from you when you:
We may also receive information from payment processors, delivery providers, galleries, exhibition organisers, social media platforms or another person arranging a gift or commission, where relevant to our dealings with you.
When you submit a contact or enquiry form, you authorise us to use the details you provide to respond to and manage your enquiry. Submitting the form also records your consent to receive occasional communications about Peter’s new artworks, available works, prints, commissions, exhibitions, events and related news.
These updates may be sent by email or another contact method you have expressly selected. We will identify Schuster Art as the sender and provide a simple way to unsubscribe from electronic marketing communications.
You can withdraw your consent at any time by using the unsubscribe link in an email, replying with ‘unsubscribe’, or contacting us. We will action an electronic marketing unsubscribe request within the period required by law. Withdrawing from marketing does not prevent us from sending non-marketing messages needed to answer an enquiry, complete an order, administer a commission or meet a legal obligation.
We keep a record of when and how marketing consent was given or withdrawn. We do not assume that purchasing an artwork alone constitutes consent to unrelated marketing.
We may use personal information to:
We may disclose personal information where reasonably necessary to:
We do not sell or rent our contact list or personal information to third parties for their independent marketing. Service providers may use personal information only for providing services to us and in accordance with their own obligations and contractual arrangements.
Some service providers, including website hosting, cloud storage, email marketing, payment, analytics and delivery providers, may store or process personal information outside Australia. International orders may also require information to be provided to overseas carriers and customs authorities.
The Website may use cookies and similar technologies to operate its functions, remember preferences, understand Website traffic and improve performance. If analytics or advertising tools are used, they may collect technical and usage information and may set their own cookies.
You can control some cookies through your browser settings. Blocking cookies may affect Website functions.
Commission enquiries may include photographs or personal information about the client, intended recipient or subject. Please provide only material you are authorised to provide and that is reasonably necessary for the commission.
Our Website Terms address Peter’s copyright and ability to photograph and reproduce commissioned artworks. We will not publish private client contact details. Where an artwork or reference material depicts a child, private residence, confidential subject or other sensitive matter, we will consider any confidentiality or publication restrictions that may be agreed in writing.
We take reasonable administrative, technical and physical steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These measures may include access controls, reputable service providers, secure payment systems, software updates and limiting access to those who need the information.
No online transmission or storage system is completely secure. If you believe information provided to us has been compromised, contact us promptly.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to maintain transaction and commission records, to resolve disputes and to meet tax, accounting and legal requirements.
Marketing contact details may be retained while consent remains current and for a reasonable period afterwards to maintain a suppression record and ensure we respect an unsubscribe request. When information is no longer required, we take reasonable steps to delete it or de-identify it, subject to backup, archival and legal requirements.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading by contacting us. We may need to verify your identity before responding.
We will respond within a reasonable period. If we cannot provide access or make a requested correction, we will explain why where required or appropriate, subject to any lawful exception.
If you have a question or complaint about privacy, contact us.
Please provide enough detail for us to investigate. We will acknowledge and respond within a reasonable period. If the Privacy Act applies and you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
The Website may link to galleries, social media platforms, payment services or other third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for how they handle information.
We may update this Privacy Policy to reflect changes to our practices, services or legal obligations. The current version will be published on the Website with its effective date. Material changes affecting marketing preferences will not override a withdrawal of consent.
